From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9445445357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9445445357
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Reviewed: Mon, Jun 3, 2024
About Europcar: 10.0 /10
Overall great. Large companies do have their efficiency. Recommend Luca, very helpful and even gave me an upgrade.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar Catania Airport

Levi Tyler

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Reviewed: Fri, Oct 11, 2019
“Catania Airport - Syracuse - Mount Etna - Sicily Outlet - Catania - Taormina - Catania”
About Europcar: 10.0 /10
No issues with the paperwork, but the pick-up point was a bit rundown, and there wasn’t enough staff. There are just too many people renting cars in Sicily, and the staff seemed overwhelmed, plus the sun outside was scorching.
About QEEQ: 10.0 /10

Gemma Shaw

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Reviewed: Tue, Oct 17, 2017
About Europcar: 2.0 /10
I'm not one to give negative reviews easily. Even on platforms like Taobao, I've never given a bad review before. My experience with Europcar this time was very poor. However, due to needing to hurry, I had to endure it and left without arguing, driving a car that greatly disappointed me for 5 days. Everything went by the book during the rental process. The rental agent asked if I wanted to buy any additional insurance, but since I thought I already had full coverage, I declined. The critical moment was when I received a Renault key, which immediately disheartened me. I told him, 'I clearly reserved an Audi A3, why am I getting a Renault?' The agent replied, 'This is a car of the same size and category.' I recalled seeing this phrase during the booking but never expected it to be so far-fetched. If size is the only criterion, why not give me a Wuling Hongguang, it's even bigger? The car I received was a Renault Kadjar. Although it's different from the co-branded models in my country, how can a Renault and an Audi be in the same category? Am I not well-read? Plus, the car was dirty, especially at the front, splattered with mud, and scratched all over. The Kadjar is quite large, making it unsuitable for the roads in Sicily where we were traveling, especially since there were only two of us. I've been to Sicily before, so I knew that a big vehicle is not ideal for driving there. The Kadjar is about the size of an Audi Q5. I had considered all this when making my reservation, but one phrase 'same category' ruined my mood. The car was dirty and heavily scratched, leaving me very annoyed and highly dissatisfied.
About QEEQ: 10.0 /10

GL

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Mini | Smart Forfour or similar
Reviewed: Sun, May 5, 2019
“Bonne expérience avec EUROPCAR”
About Europcar: 7.7 /10
voiture prêtée quasiment neuve. Bon service EUROPCAR (agents aimables et attente raisonnable). Cependant il a été difficile de trouver le comptoir de location et le lieu de restitution du véhicule (mal indiqué).

M.Hows

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Mini | Smart Forfour or similar
Reviewed: Fri, May 3, 2019
“Europcar were rubbish”
About Europcar: 4.7 /10
Hopeless dropping the car off, we just left it in the end. We had an issue with the first car and we had to get a taxi 1.5 hours back to the airport to pick up a replacement!
About QEEQ: 8.0 /10

A.lazo

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Economy | Fiat Panda or similar
Reviewed: Thu, Aug 2, 2018
“Okay”
About Europcar: 6.0 /10
Like: The timing spend on dropping off the car
Dislike: The staff at the counter get upset when you don’t want to accept to upgrade the car or you told them that you have insurence alteady

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