Very satisfied with the service, convenient and fast from pickup to dropoff.

The service was very poor, with a lot of upselling for upgrades and extra insurance (even though I stated I had already purchased full coverage, the female Chinese receptionist continued to push insurance). Overall, I will not rent from Hertz again.

The experience was okay, they asked if I wanted insurance, saying it would be risky without it. But I already bought insurance from the intermediary website. I guess the information between the two sides wasn't communicated. The intermediary sites probably make money from insurance. I've heard that insurance bought directly from the rental company is more effective and reliable if there's an accident, so next time I won't buy insurance from an intermediary site.

Simple procedures. The car they provided was a Nissan with only 2450 kilometers on it. Returning the car was just a check for any scratches and if the tank was full. Truly a big company.

La tarifa final fue muy superior a la contratada porque el vehiculo tenía ruedas normales y necesitábamos ruedas de invierno. Igualmente contratamos seguro a todo riesgo que no se incluia en el precio original.