The staff at Ezi Car Rental were very friendly and the procedures were simple. We purchased the super comprehensive insurance from the QEEQ platform, and the rental company didn't try to sell us their own insurance. The vehicle was very new, even equipped with a heads-up display and adaptive cruise control. Adaptive cruise control is an amazing feature in New Zealand, almost equivalent to autopilot.

Extremely satisfied!

The location is somewhat far from the airport, but there is a shuttle service, and the service is good.

There were no Chinese-speaking staff at the counter. The service at the counter was somewhat slow.

After getting off the plane, I couldn't reach them by phone; it was always busy. I had to walk half an hour to the pickup location. No Chinese service available. The advantage is that there were no extra sales pitches.