At LAX arrivals, we took our bag and proceeded to the curb to take the Free shuttle as mentioned in the booking instructions. A quick ride to the Car Rental location where we were helped by the counter staff in a friendly manner, took the car and went on our way. The drop off was great only 1 minute and directly to the shuttle transfer to departure. Smooth experience.

Easy to use and good price options / clear instructions. Very user friendly

Satisfied

Special thanks to Stephanie for her help. When the car I wanted was already taken, she arranged a better one for me. Much appreciated.

The car was great, brand new- the only issue was that I had reserved a smaller vehicle since I don't like driving big ones and this was very large - all they had left. It took a long time at the rental due to the number of people in line and only a few employees at first.

Everything went smoothely. There were no additional price drops but the price was good to start. The rental company said I had rented as a foreigner and not American and I should be careful in the future. I really don't know what they meant.

The car could be cleaner inside. The people in the counter were very helpful.

The process of booking was really good.