We meet Andrew and he is a great person .

Best and cheapest deal you guys have. Thanks

The two Indian girls at the front desk were quite nice.

Easy pick-up and drop-off, friendly staff, excellent experience

When picking up the car, they scared me by saying that without full insurance, even the slightest scratch would cost me 2500 NZD. So, I had to pay another 390 NZD for insurance. At the time of return, the staff checked the car inside and out in my presence and confirmed everything was okay. However, three or four hours later, they charged me 250 NZD without any notice. When I contacted them, they claimed I smoked in the car, which I absolutely did not. This is extortion! They only mentioned I could resolve it by hiring a lawyer. From start to finish, they find ways to cheat customers. This is a crooked company! Fellow users, do not fall for it. I will persistently argue with them until the end!

The service attitude was good, but they were a bit understaffed, resulting in slow processing. It would be great if they could provide Chinese language support.