San Francisco to Los Angeles

Highly efficient, the whole process was very quick

Extremely friendly staff, none of the aggressive insurance selling that people warned about. They just suggested buying insurance, but I showed them my policy from home, and they didn't push further. The process was very pleasant and straightforward.

The flight was delayed for over 5 hours. When we arrived, we took a shuttle bus directly to the rental car company from the airport. There weren't many people, and the paperwork was processed quickly. There were no excessive sales pitches, and the price matched what I had booked.

The staff at the store were dedicated, responsible, and enthusiastic. They provided detailed information about the car condition, vehicle usage, breakdown alerts, and driving tips in the US. Renting a car in the US is very common, but the rental process itself is quite interesting and enjoyable!

Car had a dent in the back, plus no navigation and the Sirius XM stopped working after a couple of days.

Really easy to deal with, fantastic customer service.