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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
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From Switzerland
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From China
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From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9961614309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9961614309
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Reviewed: Tue, Sep 3, 2019
About AVIS: 2.0 /10
The staff is extremely unprofessional, dishonest, and unethical. A car rental order with supplementary insurance paid in full 7 months ago was not fulfilled according to the terms specified in the order. Despite having over 200 days to freely change the order, vehicle model, and insurance types, they claimed 'will return to you'. Is it reasonable that the daily cost of an automatic compact car is higher than that of a BMW or Mercedes? The store charged additional fees that were more than double the already paid full cost, including supplementary insurance. Is this called professional?

Relevant Reviews on AVIS Frankfurt Airport

Clara Bernal

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Reviewed: Sat, Jul 27, 2024
About AVIS: 10.0 /10
The service attitude is good, and the explanations are very detailed.
About QEEQ: 10.0 /10

Lester Horatio

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Reviewed: Fri, Dec 16, 2022
About AVIS: 2.0 /10
1. Delayed car pickup with a bad attitude. 2. Numerous after-sales issues after returning the car, especially when booking through a third-party platform. They shirk responsibility and make unfounded charges, repeatedly charging misconduct service fees without any proof. 3. Many hidden issues: firstly, due to the domestic rental platform acting as a middleman, and secondly, neither the rental platform nor Avis could provide sufficient evidence for the so-called violations and violation management fees. Users are inexplicably charged on their credit cards! There is no way to complain or appeal!

Steven Bush

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Reviewed: Thu, May 9, 2019
“Frankfurt to Nuremberg”
About AVIS: 2.0 /10
They switched to a smaller car, which is highly irresponsible!

Gilbert Foster

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Reviewed: Wed, Aug 27, 2014
About AVIS: 8.0 /10
The reserved Golf was not available, so I was given a diesel Nissan Juke. The car was in good condition, had good handling, and was fuel-efficient. Avis's car pick-up and drop-off at the airport were quite convenient, and their service attitude was decent, though the wait time when picking up the car was a bit long.
About QEEQ: 10.0 /10

Cherry Zephaniah

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Reviewed: Sat, Jul 25, 2015
About AVIS: 10.0 /10
Not bad
About QEEQ: 10.0 /10

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