the category I booked was not available for some reasons, they gave me a SUV at the same conditions. excellent

The store's service attitude was terrible. They accepted the order even though there were no cars available. It took more than three hours to get a car. The air conditioning also had issues. This is the first time I've encountered a car with air conditioning problems.

It took too long to pick up the car in New York, around 1 hour.

It was a terrible experience. I had to choose between Zuzuche and another company, and unfortunately, I made the wrong choice by picking Zuzuche. I paid 540 RMB per day for the rental, but a few hours after returning the car and leaving the shop, I was charged another 74 USD. When I hurried back to inquire, I was told that the previous payment was just a deposit and the 74 USD was the balance. I tried coordinating with Zuzuche for a week, but got no response. I do not recommend this service at all and will never use Zuzuche again.

Fine

Good