After signing the rental agreement, I encountered a minor issue and couldn't find assistance. The parking lot is quite congested.

Satisfactory

I'll skip the minor issues, but the most serious problem is that this car rental company randomly charged my credit card, overcharging me by more than 600 euros. They couldn't explain why this happened or where the extra charge came from. Is charging customers arbitrary? If so, running this business must be easy. The counter attendant was extremely unhelpful and had a bad attitude, almost as if I owed them something. Overall, the trip was great, but the car rental experience was terrible. There won't be a next time.

Their customer service is very well. I satisfy from them.

It’s not my 1st time i rent a car from Alamo... Till now i’m very very satisfied !