Fast, convenient, and quite good

Professional and efficient.

Drove for half a month, the car was dirty and I was very concerned. Couldn't find a place to wash it, but returning the car was no problem at all. Took only five minutes to return it, awesome!

The company did not charge according to the order. They added various extra costs, and different branches had different charges for the same service.

The process of picking up and returning the car was very smooth. The car was in good condition with over 20,000 kilometers on it, and it handled well. Unfortunately, the GPS rented from Hertz had a faulty power connection, causing it to repeatedly lose power unless the angle was constantly adjusted. Later, in Bairnsdale, although there was no GPS available, they helped confirm it was defective and suggested seeking help in Canberra. They also kindly printed out four pages of color Google Maps directions, which was very heartwarming.