担当者が、強引にグレードアップとフルカバー保険を勧め、何度も断ったが、半ば強制的に契約させられた また、デスク担当者も少なく、もう少し状況を考えた対応をすべきだと思う

非常に満足している

Unlike in China, the service efficiency and staff attitude in big cities are indeed much worse compared to smaller cities.

Shuttle service for both pickup and return at the airport was very convenient, and the business process was quite clear and standard. However, there was no so-called Chinese service available at all, even after I asked.

Booked a mid size SUV specifically to fit our luggage. As soon as the rental clerk realised we didn’t need the additional insurance we were palmed off with a smaller SUV than needed. No pre inspection by the staff, couldn’t be bothered, luckily I always take extensive photos and videos as on returning the vehicle the inspection guy stated that I should have highlighted the parking dents and scratches before hand. Luckily I have photos on pickup and drop off. Beware!

EasyRentCars were fine.

Like: Good friends great food and plenty to drink
Dislike: Rain