“car wasnt ready upon reaching despite being late for pick up :/”
About Great Rentals:8.3/10
services provided by staff were brilliant - they feel apologetic due to the delay.
car should be clean thoroughly at the windscreen for safety purposes
Horrible pick up experience. Rude staff. Tried to charge us our excess for insurance up front (claimed miscommunication). 7pm at night and the rude staff member tells us we need to go elsewhere. Another member of staff came to speak with us 10 mins later and finalised the pick up.
Car radio didn't work. Wasn't in english so we couldn't use for our whole trip
Like: Uncomplicated and very helpful! Thanks! Dislike: Cigarette smell in the car.
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View more >Dislike: Cigarette smell in the car.