They always try to upsell you on renting a more expensive car. When that didn't work, they made me buy a full tank of gas. I felt embarrassed and bought it, which turned out to be a scam because you can't return the car with an empty tank. However, I'm used to being taken advantage of in Mexico.

They added insurance without consulting us, but they eventually removed it at our insistence. Everything else was satisfactory.

Todo fue muy rápido y con excelente atención, solo que me ofrecieron un seguro de cobertura total en el mostrador (no lo contrate) debido a que en mi reserva con qeeq agregué cobertura total.

Awesome staff at MEX, thanks.

Waited over 1.5 hrs to get the car at rental location. Staff was not helpful, just kept me waiting. At the end, staff that was helping me just took off and left me hanging and me not knowing what to do. Terrible experience!