1. The car was not the specified model.
2. It was almost out of fuel and not as agreed, full tank upon pickup and return.
3. The car was dirty, especially the windshield, which was covered in spots that couldn't be cleaned, affecting visibility.
Picking up this car was a bad experience. Waited close to an hour for their shuttle from the airport, then another hour at the counter. Their staff and system were totally overwhelmed, unprepared and dysfunctional. One of the worst car rental experiences I've had in years of renting vehicles all over the world.
About QEEQ:8.0/10
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