It's okay.

Overall satisfied, but slightly disappointed not to get the reserved car model. The sedan was replaced with an SUV. The throttle lag of the MG is much greater compared to Toyota, very hard to get used to. It started slowly while making a U-turn at an intersection, almost blocking the car behind… I hope I won't encounter an MG model next time.

I forgot to leave a review when I returned, very sorry about that. The company had a good attitude. Although communication wasn't smooth (my English was rusty), they were kind and didn't try to sell any insurance. The pickup location we went to wasn't crowded, and the paperwork was completed very quickly.

The staff were very thorough and patient in explaining everything without trying to upsell anything. However, telling you that any issue will result in compensation might scare beginners.

Very helpful staff. Nice upgrade in vehicle