The instructions for pick-up and drop-off are not clear, and the map navigation cannot be used.

Very satisfied, very patient.

They just told us we couldn't rent a car with a license without a driving record and then ignored us.

The company is very popular. Other car rental counters were very empty, but there was a line at Sicily's counter. The staff displayed typical Italian efficiency - slow and unhurried. It took two hours to complete the process, but they didn't try to upsell any insurance, which was nice. However, when picking up the car, I found out they gave me a manual car, and I had to go back downstairs to exchange it. The staff weren't apologetic at all and even asked if I didn't know how to drive a manual. Overall, the cost-performance ratio was okay.

Molto veloce

Comodo e costa poco