From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8738239312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8738239312
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Reviewed: Sat, Apr 13, 2024
About Europcar: 10.0 /10
Very satisfied, the staff are very professional, and the experience of picking up and returning the car was great.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar MELBOURNE CITY

Porter Lindberg(h)

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Reviewed: Wed, May 15, 2024
“Melbourne - Great Ocean Road - Twelve Apostles”
About Europcar: 10.0 /10
The service attitude was good but the waiting time was too long. The rental process needs improvement to shorten the time.
About QEEQ: 10.0 /10

Abner Timothy

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Reviewed: Sun, Jul 5, 2020
About Europcar: 2.0 /10
This negative review is for Europcar. Despite having cars available, they insisted on giving me a Kia or Nissan. I was headed to the mountains and they gave me a two-wheel drive car, claiming that I wouldn't need a four-wheel drive for the snow. That evening, it snowed and I had to put on snow chains in the freezing cold, something that wouldn't be necessary with a four-wheel drive. The Eastern European staff member with the big nose had an extremely poor attitude, acting like whatever he gave me was the only option. If any Chinese people go there in the future, they should really stand up to him. I rarely leave negative reviews, but if the service industry behaves like they're doing you a favor, who will use their service? Moreover, there were no tourists around, yet he was still making such excuses. Unbelievable.

Erin Cissie

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Reviewed: Sun, Feb 4, 2018
“Melbourne - Great Ocean Road - Canberra - Sydney”
About Europcar: 6.0 /10
At pickup, there was constant upselling of various insurances and GPS... They didn't inform me what kind of gasoline to use, so I had to double-check myself.

g.dekel

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Feb 8, 2019
“disappointing customer service.”
About Europcar: 6.3 /10
the staff at pick up in MELBOURNE city branch were not professional (not the office staff). the car was not clean, not on the out side and especially on the inside. at pick up I found a screw stuck in the wheel
About QEEQ: 10.0 /10

View more >
Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Jan 24, 2019
About Europcar: 9.7 /10
I think that Europcar can improve its return process because who receive the car were not informative and friendly. So I had to come back to the office service to ask some questions and evething was easily managed.
About QEEQ: 10.0 /10

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