Excellent service, the reception lady was super cute. I do have one note: the phone number provided by QEEQ in the order was incorrect, and it didn't mention that the shuttle pick-up point is at Gate 2 of Christchurch Airport. Due to the time difference, I couldn't reach customer service. We were in a rush and had to ask around at the airport for help, while the company staff were waiting for us at Gate 2. We ended up wasting half an hour.

Very satisfied

The shuttle bus driver from the airport to the rental office was very enthusiastic. We had a lot of luggage, and he kept helping us carry it. The shuttle runs frequently, about every 5 to 10 minutes.

The location is just a 5-minute drive from Christchurch Airport, very quick. When picking up the car, you need a NZD 2500 pre-authorization, hoping it will be refunded quickly. If the vehicle gets damaged, they will deduct NZD 2500 and then refund based on actual repair costs, which feels a bit unsettling. Not sure about the efficiency of New Zealanders, whether it will take a long time or not.

High cost-performance ratio