Overall it's okay, this is my third time using Dollar. Pros: It's cheap and the car condition is decent (Hertz is better but more expensive). Friendly reminder: If you're renting without a US ID, you need to buy third-party insurance. On the platform, you can just buy the basic third-party insurance because the staff in the US will almost enforcefully upsell their road assistance (personal experience: even if you buy the full insurance package on the platform, they'll still try to sell you their insurance). The advantage of buying their upsold insurance is that you can freely choose your car (same class), but if you don't accept it, your vehicle will be fixed (based on experiences in Los Angeles and Orlando; unsure about other places). Just for your reference.

Very good

Just so-so.

The store staff are outright scammers! They said the deposit and the fees for not using toll roads would be refunded when returning the car, but when I returned it, they didn't honor their word, claiming I agreed to the insurance purchase and directly charged me. Do not rent from this company!

Rented here because of multiple previous good experience. Times before it was only 1-2 days rental, this time 11 days. Make sure you will check what you paying for as they got tendency to add you stuff you dont want just to earn more money.

Count with 30-40% higher price when you reach the counter even when you payed for whole booking with full insurance.