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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1235075305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1235075305
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Reviewed: Tue, Jul 2, 2024
About Hertz: 10.0 /10
Overall, the car rental process was good. However, the store said they had no cars available when we picked up, and we waited outside for an hour.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz ROME STAZIONE TERMINI

Asa Peg

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Reviewed: Tue, Jun 25, 2024
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Rosalind Wilmot(t)

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Reviewed: Thu, Jan 11, 2024
About Hertz: 10.0 /10
Very satisfied, and they support one-way rentals, which is very convenient!
About QEEQ: 10.0 /10

Archer Broad

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Reviewed: Fri, Aug 4, 2017
“Avoid renting a car if possible, especially in Italy”
About Hertz: 2.0 /10
The staff forcefully upsold services and provided an inaccurate navigation address for the car exchange location, causing a lot of wasted time in searching and making international calls for help. We booked a Fiat but received a local Italian brand car instead, which was in poor condition and very dirty inside. I believe this issue is specific to Hertz Italy. Last time we used Zuzuche in France, we booked a Polo but got a C4 estate, which was much better. This time the experience was very poor. Additionally, we were stopped by the police right after setting off. Fortunately, the translated documents from Zuzuche and the original driver's license helped us pass smoothly, which proves the validity of the translated documents. However, it was quite a scare. If you have time, it’s recommended to get an official certification from the embassy or consulate for more assurance.

Marjorie Nelly

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Reviewed: Tue, Feb 27, 2018
About Hertz: 6.0 /10
I rented an XC60, which is categorized as a mid-size luxury car. Upon arrival, I was told I could only choose between a Nissan X-Trail or a Ford S-Max. After unsuccessful negotiations, I had to settle with one of these cars. Do these two models qualify as mid-size luxury cars?
About QEEQ: 10.0 /10

Roxanne Bacon

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Reviewed: Wed, Dec 20, 2017
“Italy, Switzerland, Germany, Netherlands, Belgium, France.”
About Hertz: 2.0 /10
The battery was completely dead and wasn't detected or replaced in time, which led to a breakdown during the trip. After calling the emergency support hotline, we waited in the snow for 3 hours with no assistance. Eventually, we had to buy a new battery at our own expense to get the vehicle working.

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