Okay, but not the car we reserved

The service was very poor. They kept pushing insurance, and their attitude changed immediately when I refused.

Convenient, many cars available, affordable prices, and new vehicles.

Thanks to Zuzu Car for reminding us to carefully check the documents given by Alamo staff for our signature. This time, the Alamo staff really tried to give me a $36 insurance document to sign, but I immediately refused. They then had to issue a zero-dollar document for me to sign. I hope future renters will be more cautious.

The staff saw that there were three of us and suggested upgrading to a Fullsize car. After using it, I felt that since I was only using the car for two days on Oahu, the upgrade wasn't necessary. The staff also recommended a service called Roadside Plus for $4.99/day, which provides emergency assistance if the keys are locked inside the car or in case of a flat tire. Later, I thought as long as I carefully manage the keys, the additional service wasn't necessary. Overall, I felt the company's staff were too eager to upsell extra services, which was not very good.

The airport shuttle is very convenient, store service is efficient, and there are no additional sales pitches. However, the self-service car pickup machine doesn't seem to recognize domestic credit cards, so you still need to go to the counter.