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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3248470355
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3248470355
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Reviewed: Sat, Jul 6, 2024
About Europcar: 2.0 /10
Shortly after returning the car, I received an additional bill from the rental company claiming the car was scratched and demanded compensation. Fortunately, I had taken photos when renting the car, proving the scratch was already there. Currently, I'm still in dispute with the rental company.

Relevant Reviews on Europcar MADRID AIRPORT ADOLFO SUAREZ T1

Jodie Vaughan

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Reviewed: Mon, Jul 15, 2024
“Madrid-Salamanca-Porto-Lisbon-Sintra-Seville-Ronda-Malaga-Granada”
About Europcar: 8.0 /10
The car rental company is very responsible. When picking up the car, the staff recorded any newly discovered scratches on the rental form. The A3's trunk space was sufficient; I easily fit a 26-inch suitcase, a 22-inch suitcase, and a handbag.
About QEEQ: 10.0 /10

Jerry Lucas

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Reviewed: Wed, Sep 25, 2019
“Madrid-Zaragoza-Barcelona”
About Europcar: 10.0 /10
Picking up the car is convenient. However, the service is slightly inferior compared to Germany.
About QEEQ: 10.0 /10

Maxwell Daniell

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Reviewed: Thu, Jan 11, 2024
About Europcar: 8.0 /10
Returning the car was difficult to find, we circled around several times since the navigation was inaccurate. Picking up the car was easy. We were convinced by the store to buy full insurance; the car rental was only 1800, but the insurance cost more than 4000. It's been over a month and the deposit hasn't been returned yet.
About QEEQ: 8.0 /10

Dean Humphr(e)y

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Reviewed: Tue, Oct 8, 2019
About Europcar: 10.0 /10
Standardized management
About QEEQ: 10.0 /10

Delia Jonathan

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Reviewed: Tue, Oct 15, 2019
About Europcar: 10.0 /10
There were two service counters at the site. We arrived when there were no other customers, so we completed the process immediately without waiting.
About QEEQ: 8.0 /10

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