The car was very clean and easy to drive.

Easy and convenient pickup, very good

We recorded a video during pickup showing an issue with the rim. When we returned the car, they claimed there was a problem with the same rim. We showed them the video, and they verbally acknowledged it and said it was noted and there would be no charge. However, four days later, we were still charged.

We arrived at the store in the morning, and there were only three staff members, resulting in long queues. We waited almost half an hour to get served. When returning the car, we followed the GPS address provided on the rental website, but it was incorrect. Luckily, we drove another kilometer and found the correct drop-off point with English signs; otherwise, we would have wasted a lot of time. We rented a Volkswagen Passat estate, but received a Kia Carens diesel version instead. The car was new, spacious, and quite good overall.

Everything smooth