Overall satisfied. The pickup was delayed a bit due to insurance problems, but unnecessary insurance was later canceled and not forced upon us. The service attitude was also quite good.

The wait time for picking up the car was too long, possibly because it was the weekend, and there were only two people working

The waiting time was acceptable, but the staff kept trying to upsell other models. Even after I clearly stated I didn't want to incur additional costs, they ended up giving me a Subaru (there were multiple Chevrolets in the lot). The staff couldn't explain why they gave me a Subaru when Chevrolets were available.

Fast pickup, easy return.

The service attitude was good, but having someone to guide when looking for the car would be better!