CAR RENTAL REVIEWS ON AVIS AT CHICAGO O`HARE AIRPORT, ORD

It took an hour to pick up the car at 9 PM, with only one staff member available.

All went well. However Avis, as with all car hire companies, needs to speed up the check in process. Their computer system is extremely slow. Ridiculous slow. There was only one serving and by the time we were served the queue had grown from 0 to more than 7 and getting larger. Car could have been cleaner.

All seamed to work as planned.

Acceptable

Friendly Service

The staff at the airport location are not very experienced.

Pick-up location was under staffed so I had to wait quite a while.

The person who helped us change the car from the first to the second understood us and found a solution in minutes. Thanks AVIS.

We paid what was offered.

car was great. staff were good

really good but insurance is very confusing for a foreigner and u end up spending a lot more money both online and at the counter than u are lead to believe. that is neither clear or helpful. just be clear and upfront on the options and requirements

Like: Vehicle was great on mileage and comfortable.
Dislike: Avis cars are always dirty inside/out. Poor presentation for premium prices.

Very satisfied

excellent service, car was clean and easiness to handle at the airport

easy to find vehicles of your choice and an easy process to book and handle it.

Picking up and dropping off the car was very convenient.