It took us 90 minutes to get the car only one representative was working, last time I do it through them.
About QEEQ:8.0/10
Pay attention to the service of Fox in ORD, it was the worst wait I have ever experience . Me and other People were standing in line between 90 minutes to 2 hours without any apology or accountability
There were lots of negative reviews so somewhat apprehensive getting the car, but I found my experience to be very good and all the service people were excellent and helpful. Checkin was pretty fast and return took about 3 minutes. I would definitely consider booking FOX again.
This was the worst experience I have had with rental car and I don’t think I will have such an experience again as I will never rent from Fox rent a car. The staff was horrible at the counter. Wanted to charge us $90 extra for dropping the car early even though I had paid for those 2 full days. Wasted almost 2 hours at my pick-up visit. And at the end, charged me $25 for me to pick the car which I was not supposed to pay but I did as I was getting late for the function to attend and I needed a car. This was something one should never experience. I have decided I will never rent from Fox even though they give me for free.
First car that was assigned was damaged, second car had a head light out and the key fob was going bad. Had to drive all the way back to the airport to exchange the car. Not to happy with the experience and the staff the second time was not too friendly.
About QEEQ:10.0/10
Car Rental Companies AT Chicago O`Hare Airport, ORD
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