The paperwork took too long.

Pickup and return were very quick, and the staff had a great attitude.

I rented a Mercedes E but received a Mercedes C. The next day, the car broke down on the highway, wasting a whole day waiting for a replacement. They replaced it with a Nissan and didn't refund the price difference. A Mercedes costs 700 per day, while a Nissan is only around 300 per day. This is truly awful.

It's okay, just the rented car was different from what was booked, but still acceptable

The car have a problem in the fuel indicator forced me to fill the tank while I take the car with half tank. The staff knows that the car have this problem but they did not informed me about it when I received the car. I asked the guy in your office to pay me half the cost of the fuel but he refused while it is your problem and not my problem.

Please pay me or ask Garenta company to pay me 50 TL which I pay more than actual