I booked a Tiguan but got a Lynk & Co 01 hybrid at pickup. The battery was mostly empty so I used it as a regular car. The exterior was fine, but the internal cleaning was average. The car had good power. Most highways in Italy have a speed limit of 110-130 km/h. The car's condition was average, with maintenance notifications and low antifreeze levels, which I topped up. Adding insurance at the store made everything go smoothly.

1. The instructions from the rental platform about airport pick-up were unclear (after arrival, go upstairs to the departure hall, exit through the leftmost door, and wait at the parking spots with yellow diagonal lines while contacting them, look for a yellow minibus with a noticeable Centauro sign); 2. After contacting them, we waited for over an hour.

Very helpful staff dropping off the car and picking it up. Only issue I had was that they told us that we weren't fully insured when picking up the car, which I was as I paid the extra fee from the qeeq premium option. In reality they charge a very high extra fee to deal with them directly if anything had to happen and to avoid the 1000 euro deposit on the card. Was a bit disappointed that I got tricked into as they made it seem like I wasn't covered enough but everything else was great.

Very helpful and quick customer service.

The car aas not quite as big and not nearly as powerful as expected. It was however very economical, clean and new and drive very smoothly. The cruise control was fantastic! Staff were extremely helpful and friendly, dealing with many customers who were hot and had had delays. Lots of respect and praise for them!

Very easy to book! Great value which didnt need dropping.

All-round fantastic!

Smooth & Easy!