Hertz's service was excellent, and the car was very new, with only 6000 miles on it. The staff explained the terms in detail, were humorous, and even helped us bundle the most cost-effective 2-day unlimited Toll Road package based on our travel plans. Returning the car was quick, and the $200 deposit was refunded instantly.

Good

I reserved a Dodge, but when I arrived to pick up the car, the company informed me that they didn't have that car available. Instead, they gave me a smaller Buick SUV, claiming it would be enough for two people. I was very dissatisfied and they offered a refund, but to avoid impacting my trip, I reluctantly compromised. I'm really speechless, so I'm very unhappy with their service.

The largest car rental company, with a wide network of branches, and professional, efficient staff.

人数と荷物で、大きな車を薦めてくれて、助かりました。