1. The waiting time was too long; it took about 30 minutes from starting the process to getting the car keys for each vehicle.
2. The staff handling the car pickup required the driver's home address to be accurately searchable on her Google Maps app. This caused many issues. One of our driver's home address couldn't be found, so we had to use another driver's address, resulting in an extra charge of over 80 euros to add a second driver.
The car rental process was relatively quick. However, even though I had pre-registered all the information online, I still had to fill out everything by hand at the counter, which was inconvenient and time-consuming.
this was the second car I got from Sicily by car. I was not thrilled with the condition of the cars. I know this was an exceptional year and cars were scarce... so hopefully it will be better in the future.
About QEEQ:10.0/10
Qeeq was great. Service, friendliness and price were all good!
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There was a fairly long wait but when we were seen it was quick and efficient and friendly
About QEEQ:10.0/10
Easy to use
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