1. The waiting time was too long; it took about 30 minutes from starting the process to getting the car keys for each vehicle.
2. The staff handling the car pickup required the driver's home address to be accurately searchable on her Google Maps app. This caused many issues. One of our driver's home address couldn't be found, so we had to use another driver's address, resulting in an extra charge of over 80 euros to add a second driver.
The car rental process was relatively quick. However, even though I had pre-registered all the information online, I still had to fill out everything by hand at the counter, which was inconvenient and time-consuming.
Almost not nagging at all on the subject of upgrade or additional insurance. However takes a long time when you are supposed to just sign and get keys. No option to prepay gas is unpractical as it is very stressful to fuel by airport in naples upon returning
“the worst experience in my life , the car got stock in the middle of the trip, I got pick up by truc”
About Sicily By Car:2.0/10
the whole entire experience was a complete disaster.
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