Repeatedly pushed insurance sales.

This was the worst car rental experience I've ever had. Since I didn't buy insurance when renting, the company accused me of causing a dent in the car door upon return. Without providing any proof, they directly charged me 13,000 lira, which is about 3,500 RMB. It took a month of complaints through the rental platform to get 2,000 RMB back. The rental company is truly deceiving, with no regard for after-sales service or customer rights. With the pre-authorization on my credit card, they could charge any amount they wanted. The after-sales service attitude was simply atrocious!

The pickup experience was not very good.

No

It was nice car with quick service

Thanks for qeeq. Very good prices were offered to me

Fahrzeug in gutem zustand. Schalter ist im Terminal, leicht zu finden. Fahrzeug im Termial Parkhaus, ca.500meter muss zum Parkhaus laufen, nach terminal eingang wird der fahrzeug nicht gebracht. fahrzeuganmietung am schalter personal sehr bemüht aber ahnungslos, anmietung über 90min gedauert. Bei Fahrzeug Abholung kein personal anwesend, nach Wartezeit kam dann einer gestresster Mitarbeiter. Bei fahrzeugabgabe selber Situation, wahrscheinlich zu wenig personal. Wenn die Mitarbeiter Problem beseitigen würde ich erneuert green motion wählen, so wie jetzt leider un-professional.

Buchung hat einwandfrei geklappt.