Clear instructions on no extra insurance and full fuel return, very straightforward. Just swipe the card and get the receipt. The staff is friendly.

Overall, I was very satisfied with the service. At pickup, I just said I have extra insurance covered and I will return with a full tank of gas, and the staff didn't try to upsell anything. I only rented the car for one day to go up the mountain for stargazing, but I should have rented it for a few more days because the small car I got later couldn't handle the green sand beach.

Very good

Overall satisfied

The entire rental process was quite smooth, and the return was very fast. Overall, Thrifty is considered a lower-end rental company in the U.S. The vehicles are not very new. During the rental, the staff will try to recommend various insurances and vehicle upgrades.