The service at this Melbourne branch is poor, maybe because all the staff are women. They don't explain basic vehicle operations, unlike Brisbane. Since it was not a familiar car model, I didn't know whether it had a handbrake or footbrake, and how to open the fuel cap (which was confusing). The most irritating part was that when I returned to retrieve something I forgot just half an hour after returning the car, it was already gone, and they pretended to help me look for it. They had a group of Southeast Asian-looking workers.

Both renting and returning the car went smoothly. There is a dedicated shuttle bus to and from the airport, just call and it arrives quickly.

Convenient, efficient, cost-effective.

Car was exactly what we needed for a big group going on a roadie!

Quick and easy process to book a rental car

The car an Equinox, was very economical and the seats were just superb. No issues with the car.

Happy with booking process on line