Could have been better. Sore about the Insurance part.
A.Onn
Australia
Reviewed: Sun, Dec 8, 2024
About East Coast Car Rentals:10.0/10
Not too happy the Insurance coverage. Had to pay additional AUD$130 as the one bought from QEEQ was not comprehensive, according to East Coast. This was not highlighted in the QEES website during booking.
About QEEQ:10.0/10
The details of insurance coverage
as i had to pay more at desk.
Shuttle service to and from Terminal 2, easy to find. Booked a RAV4 but was given a Yaris Cross instead. The car was smaller and the driving experience was not as good due to the downgrade.
The driving experience was great. I waited in line for a while at the store, and the staff calculated the price on a form and tried to sell me insurance. I declined, and she didn't say much. She even joked about the long address on my ID card, which took a while to register, haha.
The service is okay, just like a regular car rental shop.
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Customer Service
Could have been better. Sore about the Insurance part.
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