5/10 i could have gone with dollar or budget

All was good

The online booking was easy. The shuttle from airport to car rental place was a very long wait! We saw many other shuttle companies multiple times before ours showed up- which was disappointing- the driver was super nice tho. When we got there the people at the desk wanted our insurance policy for 3rd party rentals- which I got the email saying that BUT what they didn’t say was for how much! We had $100,000 covered but you wanted (and only provided this info on a sign when we walked into the car rental place) you wanted $300,000 and I believe not many people have that much coverage for a car rental b/c what car are you renting that cost $300,000! Therefore for us not to be stuck at the car rental we had to pay MORE money! Which was not in our budget!

Muy servicio al cliente y muy complicada la devuelta del carro, estuvimos esperando más de 1 hora para entregar el carro, perdimos el vuelo de vuelta por atraso.

Ningún

Car met expectations. Staff courteous however should be more clear on toll transponder. We were inform and paid for daily use which would include tolls. Then told at return/check out it was $9.99 a day to have the teansponder active daily plus tolls.

Seems I originally booked at the liwest price