Newark airport service sucks, Alany ok. Car not in best condition

P.ONG

United States

Reviewed: Fri, Dec 20, 2024

About Budget: 2.0 /10

I've booked Corolla n got a similar one Kia which i felt was a downgrade and the car condition was not the best...right side of the car had lots of scratches and dented and the lady at newark was super gruchy, not friendly at all. However, return at Albany Airport, the staff was much more helpful and friendier

About QEEQ: 8.0 /10

so far nil

Reply by Qeeq:
Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We apologize for any inconveniencWe value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

Budget

Newark Liberty International Airport(EWR)

Newark

United States

Compact | Toyota Corolla or similar

1 days rental

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M.Shalan

United States

9-day rental

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Newark Liberty International Airport(EWR)

Newark

United States

Reviewed: Thu, Dec 5, 2024

About Budget: 10.0 /10

Very good

About QEEQ: 10.0 /10

Very good

Barnett Bray

United States

1 days rental

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Newark Liberty International Airport(EWR)

Newark

United States

Reviewed: Mon, Jul 29, 2024

About Budget: 10.0 /10

Very good

About QEEQ: 10.0 /10

Jane Pullan

United States

1 days rental

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Newark Liberty International Airport(EWR)

Newark

United States

Reviewed: Tue, Aug 16, 2016

About Budget: 2.0 /10

The queue was very slow, the reserved car model was unavailable, and they recommended higher-end models with an additional charge of $250 to $400. After refusing, they tried to sell other services. Eventually, I ended up paying an extra $70 for the car. The process took nearly 2 hours.

E.De vries

United States

7-day rental

Economy | Kia Soul or similar

Budget

Newark Liberty International Airport(EWR)

Newark

United States

Reviewed: Thu, Apr 7, 2022

“Poor”

About Budget: 6.0 /10

The vehicle was in really bad condition Every time I braked the whole car would shake. Every time I drove fast the car would star making noises, the pick up speed is really bad. The service of the staff of budget was pretty grumpy and when I went into the office there after dropping of the vehicle the lines were so long I would have missed my flight if I would have waited in line. I don’t believe I should be paying for this rental and I expect a refund.