Budget are pretty good
I buy insurance etc through QEEQ which is first class, be aware that budget like to upsell
Also pay by plate for toll’s on the Illinois web site, it doesn’t always work and budget will take payment from your card but it’s not that expensive if they do
Remember to take photographs of mileage and fuel level on collection and drop off !!
About QEEQ:10.0/10
QEEQ are the way to go when renting a vehicle
I highly recommend this company
Hassle free and easy
The directions at O'Hare Airport are very clear. Taking the Blue Line train gets you there quickly. Once you get off, there's a whole row of rental counters downstairs. The process is simple, and you can head straight to the second floor to pick up the car.
There were over twenty people in line, and only one person was working. I don't know what the others were doing in the office, but at the very least, they need to ensure the counter service. The service attitude was okay, but the unexplained charges were very confusing. I was charged a deposit twice, paid the rental fee in advance, and was unexpectedly charged again when returning the car. They said the deposit and charges would be refunded within two business days, but there has been no news. Make sure to purchase third-party liability insurance before booking, otherwise, you won't be able to pick up the car.
Great service. Initially booked a Ford Edge, but they didn't have one, so they offered a Chevy Tahoe, which was also unavailable. Finally got a Grand Cherokee. Budget is quite reliable, and I've always rented from them when traveling in the US.
About QEEQ:10.0/10
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Customer Service
Car hire with QEEQ is great
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