At first on reading the pick up details (Venice airport)I was a little sceptical.. but I followed the instructions and he pick up shuttle arrived in minutes. A short drive to the office and the the rental process was straight forward with great staff making life easy.The car was as expected and in excellent condition.
About QEEQ:10.0/10
Booking process was very easy and did not have any reason to contact Easyrentcars there after.
“Overall decent experience other than the issue we had with the pick up location.”
About Target Rent Italy:8.7/10
Only issue was the regular pick up location was closed. We didn’t know about this till we had arrived at the published pick up location . Meant having to spend another 10-15 minutes to get to the temporary pick up point. Would have been good to have known about this is advance!
The car was advertised as being available for collection in the airport terminal. It was not and we had to walk across a building site a car park to get to a random petrol station before waiting for a minibus which then took us to another location. This is completely unreasonable and 100% not what was advertised. I would like my money back as I never would have hired the car had I known it would take an hour to collect.
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