Once we found where to pick up the shuttle to the pick-up point, everything was very easy. The staff at the pick-up and drop-off point were fantastically helpful and kind. They deserve congratulations. The car was almost new and spotlessly clean. It was a first-rate rental experience.
At first on reading the pick up details (Venice airport)I was a little sceptical.. but I followed the instructions and he pick up shuttle arrived in minutes. A short drive to the office and the the rental process was straight forward with great staff making life easy.The car was as expected and in excellent condition.
About QEEQ:10.0/10
Booking process was very easy and did not have any reason to contact Easyrentcars there after.
The car was advertised as being available for collection in the airport terminal. It was not and we had to walk across a building site a car park to get to a random petrol station before waiting for a minibus which then took us to another location. This is completely unreasonable and 100% not what was advertised. I would like my money back as I never would have hired the car had I known it would take an hour to collect.
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