The staff were not very friendly, no smiles, and showed indifference during both pickup and dropoff; but the biggest issue is that almost every time, the booked car model doesn't match the actual one provided. Booked a Toyota Camry but was given a Chevrolet, which was dirty and only hastily rinsed before pickup, leaving water droplets everywhere. Particularly, the car's power was very weak—it required flooring the gas pedal just to get up a small hill. When I asked why I was given a Chevrolet instead of the Camry I booked, they said it's the same class, but the driving experience felt vastly different from any Camry I’ve driven before. After years of renting cars abroad, this was hands down the worst experience I've had so far.
About QEEQ:8.0/10
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