During the trip, I encountered an emergency but was unable to reach the store by phone despite multiple attempts. Ultimately, I had to pay for the repairs myself. This poses significant risks; if there were a life-threatening situation or serious vehicle damage, the consequences could be severe. Even in the case of a traffic accident, being unable to contact the store and delaying the journey is unacceptable. When picking up the car, the fuel tank was full, with a range of 730 kilometers. Upon returning the car, the fuel tank was full, indicating a range of 830 kilometers. I was told there was no need for an inspection, and the staff did not check the car. Since I was catching a flight, I didn't pay much attention. Three days later, I was charged €14.63 for fuel and €30 in fines.
Satisfied. They upgraded us to a brand new Qashqai (only 13 km driven). The pick-up and drop-off procedures were quick and convenient. We cleaned the car inside and out, and filled it up with gas before returning it. The staff inspected the vehicle and took photos. Everything was OK. Returned the car on the 4th of this month, and today I saw that the credit card pre-authorization for the deposit has been released. Recommended.
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