I choose the KIA SOUL Guarantee model But they give me another model It’s disappointing

車のコンディションは良好。受付の方も翻訳アプリを使って対応するなど丁寧でした。他の大手レンタカー会社に比べると安い。情報が少なく不安でしたが、安心して利用出来ます。 カーナビが韓国語にしか対応していないので、ナビはNAVERマップを利用しました。スマホホルダーが用意されていたのも良かった。

Counter staff was very helpful, however thread on tyres were at the wear band already.

My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.

Booking process was smooth and easy.

Good service

Easy to use

I booked a Avante and they gave me a K3 which was nice. As I do not speak Korean, the in charge guy came to me and settled my processing. Everything was smooth and easy. He also took the time to explain to me some of the stuffs around Jeju and driving around.

Pricing was good.