They gave me a note saying to refuel with gasoline, but the car was actually a diesel. Luckily, the gas station attendant didn't let me make the mistake. The system crashed when picking up the car, so I waited 2 hours to get the car. When returning it, no staff could be found and I waited almost an hour before someone showed up. Additionally, I was over 4 hours late and they charged me for an entire extra day.
The staff at the store don't speak English, which made communication quite difficult. The pick-up and drop-off process took a long time and was inefficient, but the car was in good condition, and there was no upselling.
The rental company knew the tire was punctured when we picked up the car, but told us to just inflate it instead of replacing it with a spare. As a result, we had to stop and inflate the tire every few kilometers. Eventually, we had to find a place to replace the tire, which incurred additional costs.
When picking up the car, their store found a significant discrepancy between the order amount and the booking amount. With the assistance of QEEQ, we managed to pick up the car, but it took us 2 hours.
Not sure why, but I expected to pay 202 EUR at the store, and ended up being charged 907.55 TL.
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