The Europcar staff provided excellent service. My English is not very good, but the staff used gestures while explaining and wrote down the key information. They asked me repeatedly if I understood or needed further translation.
The staff's attitude was mediocre. When I pointed out some scratches that were not originally mentioned, the female employee got quite upset. She couldn't make a decision on her own and had to call a supervisor to confirm and make a note.
Europcar is pretty good. Picked up the car in Vienna, the process was simple. An automatic diesel Golf. The car was very new, only 15,000 kilometers, and very easy to drive. Returned the car in Prague, and the store even helped call a taxi. No upselling, charges were according to the contract. Recommended.
About QEEQ:10.0/10
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