Avis service was mediocre. The reserved car model was almost unavailable, and I only got a car after strongly insisting and waiting for half an hour. When picking up and returning the car, make sure to take photos of the fuel gauge as evidence, as Avis tends to arbitrarily deduct fuel charges from the deposit.
They are sneaky, crucial payment terms are not explained. They talk about all the services that don't require payment, but make you sign for $845 insurance, hidden in very faint print. Lesson learned!
The front desk staff in New York was a handsome young man. He was very nice. The car model I wanted was unavailable, so he upgraded me to a premium model for free. However, I felt it was a bit large and was hesitant. Just then, a small car returned. I asked to switch, and he immediately helped me change the booking without any fuss. He also reminded me to drive safely and informed me that half a tank of fuel was sufficient when returning the car. This red Kia Soul is really great to drive.
About QEEQ:10.0/10
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