At LAX arrivals, we took our bag and proceeded to the curb to take the Free shuttle as mentioned in the booking instructions. A quick ride to the Car Rental location where we were helped by the counter staff in a friendly manner, took the car and went on our way.
The drop off was great only 1 minute and directly to the shuttle transfer to departure. Smooth experience.
About QEEQ:10.0/10
Easy to use and good price options / clear instructions. Very user friendly
Not sure if it's a common tactic in Los Angeles, but no matter what car you book, they always tell you on the spot that the car isn't available, and you have to pay extra to get a car. Since travelers can’t afford to waste time arguing, this has happened both times I rented a car. Can the rental service do something about it?
In my 10 years of traveling through the US and Canada using the Zuzuche platform, this was the worst car rental experience. To summarize, I paid for an Audi Q5 but was given a Toyota Corolla, the smallest model. After complaining, they reimbursed me $44... I rented the car for 5 days, and the refund didn't even cover the price difference for one day. By the way, the rental company was 'Fox Rent a Car' in Los Angeles, so be cautious.
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