Excellent

Very good

At Los Angeles Airport, you need to take the Alamo shuttle bus, which takes about ten minutes. The process went smoothly, although immigration took a bit longer. The car rental procedure was easy and you could choose from cars in the same category. Luckily, after some deliberation, we chose a GMC SUV instead of the originally booked Grand Cherokee. Returning the car in Salt Lake City was super convenient. Follow the Rental Car Return signs at the airport, park the car, and an employee will scan the vehicle with a handheld device, and that's it!

Very slick pick-up and drop off expereince with friendly staff at both ends

The booking platform is amazing. Great options provided and the ability to gert a full price upfront is perferct for what our group required.

We did not get the vehicle we paid for. Was told they gave it to another party. Manager said he was fix the price and give us an additional 25 percent off. After we returned car they told us they could not do what the previous manager said. This was not our fault and we are asking for a refund. We were told one thing and another thing happened. We would like this resolved in a reasonable manner.

Avoid ALAMO, only use If the price is rock bottom and you don't mind shabby service. My booking as indicated by Alamo, clearly showed 'Ford Expedition' or Similar. Went to collect one of the many Expeditions in the lot, and was told I would need to pay extra to upgrade to the Expedition, despite it being on their paperwork already...

This is a good firm to use, I will look at other rental firms through this broker :)