The fuel deposit was never refunded. Additionally, I was charged again for adding a driver and for cross-border fees when returning the car, totaling 18,000 RSD. I reported this issue to the car rental platform multiple times, but never received a direct response. I hope they address this issue soon and provide a fair resolution.
Overall, it was pretty good. The attitude was very nice, and there was no hard selling. We added an additional driver ourselves, and the extra cost was about 300 units.
We arrived quite late, and the car rental website gave us the wrong model, so our luggage couldn't fit. Eurocar insisted that it wasn't their fault and wanted us to take the wrong car. Later, after a staff change, their attitude improved and we paid extra to change the car.
They said the deposit would be refunded in 4-5 working days, but it hasn't been returned yet. They also don't respond to emails.
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