Excellent. The pickup and drop-off process was clear and straightforward. The car was in good condition and had only been driven a little over a thousand kilometers.

We rented two cars at the same time and parked them together. One car was charged over 500 RMB for parking, while the other had no parking fee but was charged 72 euros for cleaning.

We arrived quite late, and the car rental website gave us the wrong model, so our luggage couldn't fit. Eurocar insisted that it wasn't their fault and wanted us to take the wrong car. Later, after a staff change, their attitude improved and we paid extra to change the car.

Patience

The price didn't match what was advertised on the website. The site mentioned a charge of 4.8 euros per day for crossing the border. We only needed the car for two days in Montenegro but were told to pay a maximum charge of 48 euros for ten days (even though we were renting the car for only eight days). The reason given was that they couldn't know how many days we would be abroad, despite entry and exit records clearly showing this. It felt like an overcharge.